At Cellar Door Wines, your privacy and the protection of your data is our primary concern.

Information Collection and Use

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 and Directive on Privacy and Electronic Communications 2003.

We collect information about to process your order and to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent in accordance with the Directive on Privacy and Electronic Communications 2003. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes your name, address, phone number, E-mail address and credit/debit card details.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at sales@cellardoorwines.co.uk. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. However, please note that this may affect the successful functioning of the site. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any further questions about this, please email us at sales@cellardoorwines.co.uk and we will be happy to help.

Gift Recipients

We collect contact information for gift recipients to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients, but may send offers about new features, new services and special offers we think the recipient will find valuable. We may also send offers to gift recipients on behalf of reputable businesses. We always allow gift recipients to opt out of future mailings.

Sharing

Cellar Door Wines will share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We value your privacy at Cellar Door Wines, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Links

This web site may contain links to other sites. Please be aware that Cellar Door Wines is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Emails

If a user wishes to subscribe to our emails we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, please send an email to us with your request and the account name you used to create your account. You may reach us at: sales@cellardoorwines.co.uk

Surveys & Contests

Our site may request information from users via surveys and contests. Participation in surveys and contests is voluntary and the user can choose to disclose information or not. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code and age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by Cellar Door Wines if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site.